An award winning physiotherapy clinic
Recognised as one of London’s leading providers of physiotherapy, our Crystal Palace clinic has a dedicated team of experts who are committed to excellence in clinical standards and customer service.
Based in the Jubilee Stand within Crystal Palace park, our clinic offers a range of treatments including general physiotherapy, sports massage, acupuncture, pilates, shockwave and steroid injection services.
After a series of clinical tests, treatment will usually consist of a combination of hands-on manual therapy techniques (massage, manipulation, joint mobilisation) and specific exercise.
We may also use complimentary techniques like shockwave therapy or dry needling/acupuncture.
If you’re in pain or have an injury and not sure what to do, then call us or book an appointment online – we usually have same day availability if you need urgent assistance.
Nik, my therapist at the Crystal Palace branch, was very friendly and professional. He's been taking care of my back both in the centre with effective massage and manipulations, and at home by giving... me exercises to do and good advise.He was always happy to answer questions and explain how my injury affected my body.read more
Elliott misdiagnosed my patella tendinitis and said my knee stiffness was caused by aging (I’m in my late 20s). It then took almost a week to receive my diagnosis and exercises by email. Ended up... going private and receiving the correct level of attention.read more
Natasha was amazing for my neck pain.She was so friendly and knowledgeable that I have switched physios to her for my ACL injury! Thank you Natasha!
Sarah was absolutely fantastic and I can't thank her enough for the treatment and support she gave me over the past 4 months. Not only is she an EXCELLENT physio, she also has a really friendly,... uplifting and caring personality and I throughly enjoyed out sessions together.I was struggling with a lower back slipped disc and had been in chromic pain for 9+months. I had seen many types of therapists and no-one had sorted the issues like Sarah. From the moment I walked into Sarah's room, she listened really well, gave excellent guidance and used a combination of strength exercises, massage and acupuncture to totally fix my back over 8 sessions (with additional exercises for me to continue at home).I feel like a new person and can't recommend Sarah enough!read more
I go to pilates weekly with sarah, the classes are fun and inclusive to everyone. We really look forward to our classes each week :)
I’ve been coming to Pilates with Sarah for about 6 months now and I can’t rate it highly enough. Sarah is a fab teacher, friendly and knowledgeable and always makes the class fun! Highly recommend!
After reading Natasha William's profile, with her extensive knowledge, referencing her experience in treating chronic musculoskeletal conditions, I new she would be the right fit for me. I cannot... thank her enough, she is absolutely amazing and so personable and professional in her approach to her work. She has helped me immensely with my tendon dysfunction.I was given tailored exercises, and each session my pain lessened over time, which meant my anxiety around pain was kept at bay. My confidence has improved and I am now pain free, and this is all down to Natasha, I would highly recommend her services.read more
Sarah Cue, Massage TherapistI have been attending massage treatments with Sarah some years ago and now came back even though I moved further from the clinic. Her treatments are exceptionally good.... She knows what areas to target and her treatment hash lasting effect. Sarah is professional, joyful and courteous. Her advice is very useful and can be implemented in personal schedule. I can highly recommend her.read more
Review for Courtney PhillipsI've been seeing Courtney for the past four months to help with my recovery from a rugby-related hip injury, and I can't recommend her enough! From the first session,... she's been incredibly supportive, knowledgeable, and professional. She took the time to understand my condition and created a personalised treatment plan that has made a world of difference. She is also great at setting challenges which help with motivation.Courtney's expertise is evident in every session, and her clear explanations, effective exercises, and positive attitude have significantly improved my mobility and reduced my pain. She's been a huge boost to my confidence during some challenging times when progress was slow.If you need physiotherapy, Courtney is fantastic—she truly goes above and beyond!read more
Had a 60 minute sports massage with Sarah Cue on Monday. Left feeling a whole lot looser than when I went in! Sarah really worked on the tight areas and also offered some good advice. Will definitely... be returning.read more
Sarah Cue, Massage TherapistSarah seems able to read your physique like a map; she zeros in on the target areas with the minimum of guidance and works the muscles with tenacity. Her efforts make a... real difference and the advice she dispenses is very useful for building a rehabilitation routine at home. Sarah is cheerful, courteous and professional and I can recommend her highly.read more
I see Natasha Willams weekly and would like to commend her as she's an amazing physiotherapist who has worked wonders with my back. There has been clear improvement over the time she's worked with me... and would highly recommend her!read more
I've been having Sport's massage monthly for 2 years from Sarah Cue who is knowledgeable and works wonders
I've been going to see Sarah Cue for sports massage for years because I have never met a sports massage therapist who is as thorough, knowledgeable and effective. She doesn't just check with me for... my current health issues and focus on the areas identified, she also suggests when certain pilates exercises or stretches might help prevent the issue reoccurring or when I might benefit from seeing a physio. She always checks her previous notes and notes from when I have been to a physio at the clinic. And to cap it all, she is chirpy and friendly. All round excellent customer service!read more
I saw Raghav for my Knee MCL injury and his guidance has been extraordinary. Excellent results from his treatment. Highly recommend Raghav.
For the past 6 months I have had physio sessions for my neck and knee with Courtney. Courtney has shown me real care and taken an interest in my holistic wellbeing; listening to my concerns and... feeding in her expert advice and where needed reassurance. She referred me on to a consultant she rated to further investigate my spinal issues and so there has been a solid feedback loop to use those findings in my rehabilitation. I would recommend anyone to Courtney who is experiencing pain, wants support to work through things holistically and receive guidance on additional steps where needed. Thanks, Courtney!read more
I've had several physio sessions in recent years at Vita Health Group's Crystal Palace branch and have always been very pleased with the service the team offers. I suffered a back injury recently but... Barnaby Verberne quickly got to work and I was playing contact sport again after just a few short sessions. Barnaby understands the latest research, including the mind body connection, and incorporates it into his work. Any more injuries down the line, I'll be coming back here and asking for Barnaby.read more
My massages with Sarah Cue are the best. I come out feeling ready to face the day!!
I've had Sarah Cue as my massage therapist for a few years. I always go to her for my monthly sports massage. She is a fantastic sports massage therapist and keeps my body in the best shape possible.
The Crystal Palace practice is one in, one out. It’s based in quantity not quality. Compared to other physios I’ve been to, it’s mediocre at best.
Courtney really made a significant difference to the pain I was experiencing in my neck & arm. She quickly diagnosed the issues, gave me exercises which helped but most importantly did a great job at... ‘dry needling’ (no pain & lots of gain!) and manual manipulation.She’s a great physiotherapist.read more
Sarah Cue is an exceptionally knowledgeable and experienced sports masseur. She has a remarkable ability to relieve tight neck and shoulder muscles caused by the stress of desk work and sports... injuries. I highly recommend her services!read more
Brilliant team, have really helped me with my back condition, especially Sarah Cue and Matt. Thank you!
I had injured my knee a few months ago . Started to see Courtney Phillips on 25th March 2024 . With her professional assessment , caring guidance plus friendly advice . I am getting better . Moving... freely . Would highly recommend her .read more
I had been referred for physiotherapy due to ongoing back pain issues, Nikos the therapist was amazing. He made me feel so comfortable from the get go led me through so many different treatments... which worked wonders. He is incredibly knowledgable and explained everything always so thoroughly and easily for me. He is a credit to the company. I could not recommend enough.read more
I had 5 sessions with Sarah to fix an overworked hip. She used a combination of hip strength exercises and acupuncture, which gave me a speedy recovery.The clinic is easily accessible with plenty... of spaces and equipments. My appointment was always on time too. Highly recommend.read more
I was supposed to have 6 sessions of physiotherapy with Nikos but felt much better after 4 session. Nikos was fantastic , highly knowledgeable and patient trainer. I started my sessions with swollen... arthritis knees mobilising with a crutch and after a couple of months with Nikos able to run for the bus! He simply provided with the exercises and support I needed to bring down the swelling, get rid of my pains and increase my flexibility. Thank you.read more
I can highly recommend Pilates with Sarah Cue. She is super knowledgeable and friendly. Her classes are easy to follow and she adapts the movements depending on each person’s abilities. I’ve been... coming to her Thursday evening class for over a year now and I am still enjoying it and happy to continue.read more
Been doing Pilates for some time here at Vita Health Group at the Crystal Palace branch and I really enjoy it. Sarah Cue is a great, patient and thorough teacher. Would recommend
I have been attending this facility for quite some time and the sports massage I receive from Sarah Cue is the best.
My hip pain had baffled 2 orthopaedic surgeons over 2 years, but in desperation I tried deep tissue massage with Sarah Cue. She solved the problem and got me running again. Sarah is a miracle... worker, and I have since recommended her to several other people who have been equally impressed.read more
I attend Pilates with Sarah at Crystal Palace. She is a great teacher and classes are just the right size. I can’t recommend her highly enough. Thanks Sarah 😁
Have regular sports massages with Sarah Cue at Vita Health Group, Crystal Palace. Delighted to recommend. She has really helped with painful shoulder problem.
Excellent service by Sarah Kenny who provided excellent fitness program which has help me improve my fitness
Am a boxing coach and managed to injure my left arm from holding pads. Had a superb experience with VHG physio Barnaby Verberne. Professional and compassionate, Barnaby patiently guided me through... every stage of the rehab process. As a result of his care I am now back to full strength and am immensely grateful to his expertise. Highly recommended.read more
I’ve just completed a three month course of treatment and was lucky enough to be referred to Barnaby Verberne.Following an ankle replacement, caused by an old sporting injury, I needed someone who... would be able to assess what was needed to accelerate my recovery and provide the necessary exercises and advice.Barnaby did exactly that and, in-doing so, went beyond simply dealing with my ankle, to even teaching me to walk properly again- brilliant!I should add that the set-up and facilities at Crystal Palace are excellent- consulting rooms and an on-site gym.read more
I stumbled upon this physiotherapy clinic after straining my shoulder during training, and thought I'd give it a shot, not expecting much. But wow, was I pleasantly surprised! It was my first time... seeking physiotherapy, and Barnaby, the physiotherapist I had, was simply amazing. He was incredibly professional, knowledgeable, and helpful throughout the entire process. I did an hour session, which included everything from assessing and diagnosing my shoulder issue to fixing it with on-the-spot massage and introducing tailored exercises to do at home. Couldn't be happier with the comprehensive care I received here from customer service to booking to admin to the actual physical care. Highly recommend this excellent clinic!read more
I had a terrible back pain and Radmila explained everything on how I can overcome it. She was so helpful. Thank you so much!!
The Crystal Palace Physiotherapy Centre is now part of this Vita Health group. It's not quite the same as it was - it used to be wholly sports focused, with relative equipment (treadmill, balance... equipment etc) all located in a large room so as you were treated your assessment, progress and treatment would all be instantly addressed - also, gone is the acupuncture and the expert advice seems blunted somehow.Now, a much wider range of people are catered for, as NHS patients are now seen. As such, everything happens in sparsely equipped, titchy rooms, comparatively.Despite that, It still appears to be an excellent place, just different to what it was - somehow lesser.Still worth checking out.read more
Fab Physio.Can't praise & Thank Raghav enough.Fantastic PhysionExercises he gave, have been the best. Good variety, increases each visit. Explanation & details for excercises clear &... precise.Thanks Raghave for helping. Your care has made a huge difference to my daily functioning. Fabread more
I'm very angry because there's no feelings an circulation from my waist down and I have been referred to neurologist by vita health group but they have put me down as non urgent just routine my... appointment not till August this year are they aware that I'm wheelchair dependent and inconsistent back an front now I'm losing blood flow towards my feet their rotating away so I still struggling to walk without the aid of my wheelchair why are struggling to balance its important that I have this urgent appointmentread more
Any Physio problems come to this place they can help you, private and NHS
Had a phone consultation with one of the physios, and was absolutely no help whatsoever.
Great physio and highly recommend Leon. Very good diagnosis, puts you at ease and positive results.
NB I was an NHs patient. This used to be okay when I used this service back in 2019 but over the past year has been a nightmare, trying to get help for a common back issue for several months with no... such luck except added stress.After a bizarre AI chat bot assessment without appropriate answers, I was sent link for face to face assessment appt, but none were available. They then discharged me to my GP alleging to the GP that they had "tried to contact me multiple times and I failed to respond." They had not.After contacting them again, I had to travel for an hour each way for a face to face assessment as it only available in Orpington. This was mainly medical history again and so I had to take time off work for no reason. Physio sent generic NHS back care leaflet. No follow up.Had another appt and a different physio put me on a few months' waiting list for a back care class. I explain upfront I can't put any weight on one of my arms because of an injury and he assured me the class would be okay - it wasn't. I wasn't given any alternative exercises.After some pleading with a receptionist it was agreed I could see someone again face to face. Again this was mostly medical history - now given several times and not even in a private room - and have been told I will be sent some exercises that won't put pressure on my arms and discharged.Meanwhile the pain has worsened. I'm also not too sure I'm doing various exercises (found myself) correctly...read more
Excellence Physiotherapist service and easy access with wheelchair and rollator or walking sticks.Clean gym area and consultation rooms are always private and with good air conditioning keeps the... place cool or at the right temperature.The front desk staff are always polite and friendly.The first time I came I got lost with the signage in Crystal Palace park but once I followed the Vita signs found the practice very easily!Disabled parking spaces are near the front entrance which is a beautiful bonus and there are plenty of seats available in the waiting area.Fresh water is also available... nice touch!The only thing I have regularly noticed is some Physiotherapists are spot on time and some are continuously late yet still give the same amount of session time - this makes it a shorter session which is unfair to the client (sometimes).Overall I am pleased with my program and the way I have a digital version to work with and monitor my progress or my decline in between face to face sessions.read more
Last year I badly injured my wrist (it has been dodgy for years), but after a few months of physio with Courtney at Vita Crystal Palace I am almost completely healed. Before I could hardly hold a pan... or kettle without experiencing sharp pain, now I can do yoga moves like Down Dog and plank with no pain at all.I was given fantastic advice and exercises that really helped, alongside great massages that really relieved the aches and pains I felt. Definitely would recommend.read more
The physios I see are helpful but I do believe that communication could be improved with their colleagues or they know what reason their client is seeing them about and not confuse them especially if... they’re seeing different people for different things exercises for certain things I think would be better on paper rather then by email or text when people are not sure how to get into them. My knee gave way in March last year and still not had scan done at the request of my drs only a while back exercises don’t help it as knee is still swollen a bit. Can’t believe I’m actually back again after about a year and nearly two years after my knee gave way but still having problems hopefully this time there might be more communication between everyone involved this time around look forward to seeing you all again soon. I know you have been back in touch with me very recently in regards to yet another problem this time for left hip I have now lost count how many times I’ve spoken to you now in about 10 years or more.read more
I went there with a hamstring issue and they provided good advice. After following the recommended exercises for about two months I felt back to normal.The staff were friendly and they took sensible... covid measures.Also the wait was fairly short which was good.read more
Excellent. Wonderful people. Made me feel very welcome and comfortable 🖒
Fantastic standard of service and care in a nice environment. It was my first time having physio and was a bit nervous about going, but the team really put me at ease. My physio John took great care... in helping me understand the status of my injury and the best exercises for rehab, all with good humour and kindness. Easy to book appointments with very friendly reception staff as well. Thank you!read more
The treatment I received was outstanding. Friendly and helpful receptionists and it was very easy to book an appointment over the phone or in person. My physio Jenna was brilliant in helping me to... prepare for my first marathon. She was friendly, listened to me, gave me great treatment in the session as well as exercises to do at home. She also gave great advice down to good socks and how to tape my knees. It is down to Jenna that I survived the hottest London Marathon to date and enjoyed it! I am very grateful and would highly recommend her. I’ll miss our sessions!!read more
